Return Policy

We do have a 30 Day return policy. Please keep in mind that items must be in Brand New condition and unused in order for the return to be approved.

 

Return Process:

  1. Item must have an approved RMA number and it needs to be placed on the box(es) to be accepted as a return. If there is no RMA number on the box(es), the item will be refused and returned to the sender and no refund will be provided. Call (949)-713-1400 to start the return process and receive an approved RMA.
  2. Items must be returned within 30 days of placing the order, or 21 days of receiving the order, whichever comes first.
  3. There are no returns after 30 days. Items sent to us after 30 days will be refused and returned to the sender.
  4. You must include the original packing slip or your sales receipt.
  5. Your returned item must be in new condition, in original boxes, unused and not damaged, and with all paperwork, parts and accessories. If package is returned in damaged condition it will be refused and returned to sender.
  6. Shipping and handling costs and other additional charges are non-refundable.
  7. You are responsible to pay the return shipping cost.
  8. 20% Restocking Fees will apply (please see below) Return Postage will be deducted from the refund